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CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.

Contact Us Today!

Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!

What Our Customers Are Saying

These people are pros at what they do. My truck has been repaired by them on two different occasions and both times the repairs were fantastic. I recommend them and be using them for me future service needs!

, 08/25/2021

Been doing business here for 6 years. This is the most honest place ever, they do not try to up sell at all. Mark is great...the best mechanic ever, and Josh that's on the counter is the best customer service person ever.

Great customer service!

I highly recommend Northside Auto. Always very friendly, they do honest work and very reasonable. A+ and five star service!!!

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Partners

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business
  • Jasper Engines & Transmissions
  • Enterprise
  • Mitchell1
  • Jackson Chamber of Commerce